ZO Hotels is a chain of hotels, which is a pioneer in the field of hotel management services and to bring the optimal revenue solution to hotels in vietnam and other countries in which ZO Hotels focuses on key tourist areas.
ZO Hotels helps hotel property standardize material facilities, quality standards as well as the quality and aspect of employees to attract more customers . Beside that, ZO Hotels support hotels get familiar with access and demand for diversity of customers such as tours inbound and outbound of the country, and the event companies, as well as companies that want to hire short - term visitors.
With more than ten years of experience in hospitality industry, ZO Hotels has successfully launched more than 30 projects and our target on 2021 and 2025 will reach at 200 and 500, respectively.
The solution to the management of professional hotel operations, ZO standard (ZO SOP) is applied to artificial intellectual technology (AI) to reduce costs and improve hotel revenue. and also improve the quality of service.
I. SPECIALITY MANAGEMENT
ZO Hotels focuses on the overall restructuring stages, resource management, personnel management, finance, revenue, cash, cash flow, profits, and standardized standards in the fastest - growing way, and in the fastest - growing format of the ZO SOP
The ZO Hotels sale teams will be on behalf of the hotel managing and optimizing hotel accounts on otas pages. The Dynamic Pricing Technology app tracking the price fluctuations of the proposed market price is always competitive and best. Use tricks to increase ranking (display location) and ratings on OTA
ZO Hotels' s loyal customers are nearly 50 countries with thousands of books per day for more than 30 hotels, apartments. Marketing marketing strategies continue to increase brand recognition ZO Hotels helps to attract offline customers (and online) effectively.
Zo Hotel có một đội ngũ sales đông đảo chuyên tiếp cận, phát triển đối tác với các công ty du lịch, Tour đoàn, các đại lí bán vé máy bay, bus,… để dễ dàng tiếp cận với khách hàng và bán phòng cho khách sạn hiệu quả.
Moreover, ZO Hotels has a collaborative network that is partners from over 20 countries globally supporting customers and introducing customers to all the facilities of the ZO Hotels chain, making sure that each hotel which participate in the ZO Hotels supply chain has been growing in a huge amount of revenue
III. APPLY MANAGEMENT MODEL 4.0 HOTEL MANAGEMENT
Provide free software / app support for the partner hotel in managing the operation, staff management, room, monitoring the daily revenue report.
Provide free sheets of bed, sheets and pillowcase, amenities, signs to increase professional image for the hotel
ZO Hotels supports hotels owner during the operation, according to the hotel' s business activities every day to propose immediate solutions to improve quality, services, and increase revenue.
Customer services are able to speak on three languages (English, Japanese, Chinese) support 24 / 7, apply professional steps to confirm booking minimize status NO SHOW no show.
IV. HOTEL STANDARD ( ZO SOP)
- Clean bed, supervised by ZO Hotels Sup
- The bathroom has a standard water system
- Air condictioner
- Amentities standard
- Free Wifi
- Free miniral water
- Personal care for Guest C/I until C/O
Ease to book a room with ZO APP ( IOS and Android)
Customers can easily check availability rooms everywhere. In addition, the app also provides multi-services such as a diner suggestion, sightseeing location, travel, voucher, coupon ....